After-sales service

DAIEI ENGINEERING CO., LTD. is providing timely after-sales service to our customers in the world. Daiei assigns highly-trained maintenance staff in order to cope with urgent trouble caused by wrong-operation, by mal-maintenance and by the wear of parts, etc. DAIEI provides the spare parts at the time of shipment, and also, usually dispatches our engineer for installation and commissioning on your account. Even after installation, DAIEI can provide replacement parts on your account, at the time when the parts are worn. When we have received information on trouble from customers in overseas countries, DAIEI gives advice or suggestion for solving problems by Fax or by E-mail firstly. In case the trouble is not solved through our advice, we will dispatch an engineer to your site to solve the trouble. In this case, the expense for engineer's dispatch will usually be on your account.

Copyright © 2002-2015 DAIEI ENGINEERING CO., LTD All Rights Reserved.